Last updated: 6 Apr 2026

DATA COLLECTION

We collect the minimum information needed to process orders and tickets: name, email, shipping address (for merch), and basic ticket details.

DATA USAGE

We use your information for order fulfillment, ticket issuance, and customer support. Payments are processed by third-party providers; they receive the data needed to complete the transaction. We do not sell your data.

TYPES OF DATA WE MAY PROCESS

Depending on how you use the storefront, this may include account identity details, contact details, shipping details, ticket and order records, payment references returned by payment providers, device or browser data such as IP address and user agent, support communications, and limited operational security logs.

DATA SHARING

We share data only with providers needed to run orders, tickets, payments, delivery, and support. This includes payment processors, email or messaging delivery services, and secure hosting or storage providers. Data is shared through checkout, account actions, and service requests made in the storefront.

PURPOSES OF PROCESSING

We process personal data to create and maintain customer accounts, accept and verify payments, deliver tickets and merchandise, provide customer support, prevent fraud and abuse, operate account and ticket security features, comply with legal obligations, and improve storefront operations.

DATA SECURITY

We keep only the data needed to run the storefront and use secure providers, limited access, and signed sessions to protect it. Payment details are handled by payment providers and are not stored here in full.

DATA RETENTION

We retain personal data only for as long as reasonably necessary to operate orders, tickets, customer accounts, dispute handling, tax or accounting records, security logging, and legal compliance. Retention periods may vary depending on the type of record and applicable obligations.

COOKIES, SESSIONS, AND TECHNICAL DATA

The storefront uses cookies, session storage, and similar technical measures to keep you signed in, protect checkout and account actions, remember app state, and operate analytics or performance features. Technical data such as IP address, browser details, and request metadata may also be processed for security and abuse prevention.

YOUR RIGHTS

Subject to applicable law, you may request access to your personal data, request correction of inaccurate data, request withdrawal or restriction where applicable, or contact us about how your information is being used. Some requests may be limited where we must retain records for legal, security, accounting, or operational reasons.

UPDATES & CONTACT

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date. For privacy or personal data requests, contact support@dataran.online.